Get support ticket messages

View all messages for one support ticket. You can only view messages for support tickets for your account.

⚠️

Requires authentication

Response format:

NameTypeSample ValueDescription
idnumber42Support ticket ID
titlestring"Support ticket for your GBP deposit"Support ticket title
timestring2021-07-14T22:27:11.041873+00:00Support ticket creation time
categorystring"fiat deposit"Support ticket category
statusstring"open"Support ticket status
errorstringNoneSupport ticket error; null if no error
fiatDepositdictNoneFiat deposit this support ticket relates to; null if not a fiat deposit ticket
depositHelpRequestdictNoneDeposit help request this support ticket relates to; null if not a crypto deposit ticket
autoExpireAtstrongNoneTime at which the ticket expires; null by default
Language
Authentication
Basic
base64
: